Principles of personal data processing

These personal data protection policies (hereinafter referred to as "Policies") describe the method of obtaining, using and further handling personal data obtained through the web interface www.dortisimo.cz (hereinafter referred to as "web interface")
Personal data manager:
Dortisimo.cz s.r.o., with registered office at Prosecká 682/117, Prosek, 190 00 Prague 9
ID: 24239241
VAT number: CZ24239241
registered: in the commercial register maintained by the Municipal Court in Prague, section C, insert 201508
Contact details of the personal data manager:
address for delivery: Dortisimo.cz sro, Toužimská 897 Letňany, 199 00
phone number: +420 739 699 384
contact e-mail: info@dortisimo.cz

The protection of personal data is very important to us. Please carefully familiarize yourself with this Policy, which contains important information regarding the handling of your personal data and related rights and obligations.

1. INTRODUCTORY PROVISIONS

1.1 What do we follow when handling personal data?

When dealing with personal data, we proceed in accordance with the legal system of the Czech Republic and the directly applicable regulations of the European Union, in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (hereinafter referred to as the "regulation") and Act No. 480/2004 Coll., on certain information society services and on the amendment of certain laws, as amended.

1.2 What is personal data?

Personal data means any information that identifies or can identify a specific natural person. Personal data are mainly (but not exclusively):

• identification data, such as first and last name, identification number, tax identification number, date of birth, gender, user account login name;

• contact details, such as residential address (or delivery address), telephone number, email address;

• other data, such as information obtained using cookies, IP address (network identifier) including the type of browser, device and operating system, time and number of accesses to the web interface and other similar information.

2. COLLECTION AND USE OF PERSONAL DATA

• 2.1 How do we obtain your personal data?

You provide us with your personal data especially when filling out an order (possibly within the contact form) or when setting up a user account. If there is any change to your personal data, please inform us.
When visiting and using the web interface, some personal data may also be collected and stored through cookies. You can read more about cookies in article 5 of these Principles.

• 2.2 On what basis and for what purposes do we process your personal data?

Without your express consent, we may process personal data entered when making inquiries (especially via the contact form) and ordering goods or services on the basis of and for the purpose of concluding and fulfilling a contract, i.e. for the purpose of delivering goods or providing a service. Furthermore, we can process this data on the basis of and for the purpose of fulfilling our statutory obligations (in particular registration obligations, archiving of tax documents, etc.) and on the basis of our legitimate interest for the purpose of protecting our legal claims.

We may process personal data entered when creating a user account without your express consent on the basis of the fulfillment of the contract and exclusively for the purpose of enabling access, administration and management of the user account.

We are entitled to use your e-mail address without your express consent based on our legitimate interest to send commercial communications regarding our goods or services similar to those you have ordered from us. You can refuse to receive commercial communications at any time.

If you give us your consent to this by confirming on the web interface, we can process your personal data entered on the web interface, especially when filling out an order or when creating a user account, for the purpose of sending commercial messages and direct marketing, or for other purposes to which you have expressly agreed. If you are under 16, consent is required from your legal guardian. In case of doubt, we may request confirmation of your age.

We may use your e-mail address and information about the goods or services you have purchased based on our legitimate interest in order to check and improve our services and our goods and to determine your satisfaction through the "Verified by Customers" service of Heureka Shopping s.r.o. Your the e-mail address will be forwarded to Heureka Shopping s.r.o. for the purpose of sending an evaluation questionnaire as part of the "Customer Verified" service. If you fill out this evaluation questionnaire, Heureka Shopping s.r.o. will then evaluate your feedback for us. This questionnaire will be sent to your e-mail address after making a purchase at intervals determined by Heureka Shopping s.r.o., and you can use it to evaluate the quality of our services and products. You can refuse the sending of evaluation questionnaires at any time using the link in the e-mail with the questionnaire.

If you agree to the transfer of personal data for the purpose of evaluating the purchase, we will forward the order information together with your e-mail address to Seznam.cz. The latter can then use them to obtain an independent evaluation of our products and services. The transferred personal data will be kept only for the time necessary for this use.

We process personal data obtained through cookies on the basis of your consent (which you grant through the appropriate settings of your internet browser). We use personal data obtained through cookies mainly for the purposes of providing user support, improving our services, including analyzing user behavior and marketing.

We can only use your personal data for a purpose other than the one for which they were collected based on your consent.

• 2.3 How long do we use the data for?

We use personal data entered in the framework of inquiries and orders for goods or services or in the framework of registration only for the time necessary to fulfill the contract and fulfill legal obligations, or to protect our legal claims.
If you give us explicit consent to the processing of personal data or if we use your e-mail address for sending commercial communications and/or checking and improving our services and our goods in accordance with the previous article, the data will be used for the duration of the web interface on which we will offer services or goods similar to those provided to you.

3. YOUR RIGHTS REGARDING PERSONAL DATA

• 3.1 The right to withdraw consent to the processing of personal data

If we process your personal data only on the basis of your consent (i.e. without any other legal reason), you can withdraw this consent at any time.
You can withdraw your consent to the processing of your personal data at any time, namely:

• by email sent to our contact email address;

• by phone at our contact phone number;

• in writing by letter sent to our delivery address;

• in the case of commercial communications – in the manner specified in each e-mail containing commercial communications (by clicking on the unsubscribe link or in another way).

Withdrawal of consent does not affect the legality of data processing carried out until the withdrawal of consent to processing.

• 3.2 Right of access to personal data

You have the right to ask us for information on whether we are processing your personal data. If we process your data, you have the right to access this personal data and in particular the following information:

• purpose of processing;

• category of processed personal data;

• recipients or categories of recipients to whom personal data will be made available;

• the period for which personal data will be stored.

Upon your request, we will provide you with a copy of the processed data. For additional copies, we may charge you an administrative fee not exceeding the costs associated with making and providing these additional copies.

• 3.3 Right to Repair

If your personal data is inaccurate or incomplete, you have the right to request immediate rectification, i.e. correction of inaccurate data and/or completion of incomplete data.

• 3.4 The right to object to processing

You have the right to object to the processing of your personal data at any time if we process it for direct marketing purposes, including any automated processing of personal data. After raising an objection, we will stop further processing your personal data for these purposes.

• 3.5 Right to erasure ("right to be forgotten")

You have the right to request that we delete your personal data if:

• the personal data are no longer needed for the purposes for which they were collected or processed;

• you have withdrawn consent to processing;

• you have objected to the processing of personal data;

• personal data were processed illegally.

Unless there are legal grounds for refusing erasure, we are obliged to comply with your request.

• 3.6 Right to restriction of processing

You have the right to request that we restrict the processing of your personal data if:

• you dispute the accuracy of your personal data;

• the processing is illegal and you request restriction of personal data processing instead of deletion;

• we no longer need your personal data for processing purposes, but you require them for the determination, exercise or defense of legal claims;

• you object to the processing.

We are only authorized to store your personal data when processing is restricted; further processing is only possible with your consent or for legal reasons.
If the processing of personal data is restricted due to an objection to the processing, the restriction lasts for the time necessary to determine whether we are obliged to comply with your objection.
If the processing of personal data is restricted due to a denial of the accuracy of the data, the restriction lasts for the period of verification of the accuracy of the data.

• 3.7 Right to Data Portability

You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format and transfer it to another personal data controller.

• 3.8 How can you exercise your rights?

You can exercise your rights in relation to personal data via our contact details. All information and actions will be provided to you without undue delay.
We will do our best to protect your personal data. However, if you are not satisfied with the processing, you have the right to contact the relevant authorities, in particular the Office for the Protection of Personal Data (http://www.uoou.cz), which supervises the protection of personal data. This provision does not affect your right to contact the Office for Personal Data Protection directly with your request.
If, in particular, your place of residence, place of employment or place of alleged violation of personal data protection is outside the Czech Republic in another member state of the European Union, you can contact the relevant supervisory authority in that member state.

4. ADMINISTRATION AND PROCESSING OF PERSONAL DATA

• 4.1 Who processes your personal data?

We are the administrator of personal data within the meaning of the regulation.
To the extent necessary for the fulfillment of the contract or other obligations, we are entitled to pass on your personal data to other persons, e.g. carriers or other persons participating in the fulfillment of the contract or our obligations. Alternatively, we may entrust other processors and recipients of personal data. We will also tell you who specifically processes your personal data based on your inquiry. Your personal data will not be transferred to countries outside the European Union, unless it is necessary for the performance of the contract or for another reason in accordance with the rules of such transfer established by the regulation.
Your personal data is mainly processed by:

Google LLC;

Heureka Shopping s.r.o.;

Geis CZ s.r.o., ID number: 44567359;

Zásilkovna sro

• 4.2 How do we process personal data?

Personal and other data collected are fully secured against misuse. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.

5. COOKIES

• 5.1 What are cookies?

Cookies are text files stored on the computer or other electronic device of each visitor to the web interface, which enable the web interface to function.
Not all cookies collect personal data; some only allow the web interface to function properly. You can refuse the use of cookies by selecting the appropriate settings in your internet browser.
Please note that if you reject the use of cookies, it is possible that you will not be able to fully use all the functions of the web interface.

• 5.2 What cookies and for what purposes does the web interface use them?

The web interface uses session (temporary) cookies, which are automatically deleted after browsing the web interface. It also uses persistent cookies that remain on your device until you delete them.
The cookies used by the web interface are as follows:

• first-party cookies – these cookies are assigned to the domain of our website; these are necessary cookies and performance cookies, they can be temporary or permanent

  • necessary cookies - they enable navigation on the web interface and the use of basic functions, they do not identify you in any way and are not personal data;

  • performance cookies – serve to analyze the way the web interface is used (number of visits, time spent on the web interface, etc.); the data obtained by these cookies are anonymous;

• third-party cookies – these cookies are assigned to a different domain than the domain of our website, even if you are on our website; these cookies allow us to analyze our website and display tailored advertising for you; these are functional cookies and targeted and advertising cookies;

  • functional cookies – serve to personalize content by remembering login data, geolocation, etc.; personal data may be collected and processed through them;

  • targeted and advertising cookies – serve to display targeted advertisements on and off the web interface; personal data may be collected and processed through them. We may further share information about how you use our website with our partners in the field of social networks, advertising and analytics.

• 5.3 Used services working with cookies

The web interface uses the Google Analytics service and possibly other services provided by Google LLC (hereinafter referred to as "Google"), the Facebook Pixel service provided by Facebook Inc. and the Sklik service provided by Seznam.cz, as These services work with information obtained through cookie files.
If you are interested in how Google uses the data it receives from us and how to modify or disable the processing, you can find out this information by clicking on the following link: How Google uses data when you use the websites or applications of our partners .

These Policies are valid and effective from 5/25/2018.